Instructions for Use

Please read all below instructions thoroughly prior to using the DiaShield - Slim case. 

Warnings and Disclaimers

  • IP67 Rating Explanation: When Vaseline is applied correctly prior to use per the IFU, the case protects from total dust ingress and immersion between 15 centimeters and 1 meter in depth for up to 30 minutes. If Vaseline is not applied prior to use, the case will still provide protection from powerful water jets with increased pressure, but may not provide protection when fully submerged for longer periods of time.
  • Cleaning of Seal Areas: It is important to keep the rubber gasket areas clean. If dust or debris are introduced to the case when it is opened, this may compromise the case’s ability to effectively prevent ingress of water. Always clean the rubber areas prior to use, and prior to the application of Vaseline.
  • Avoid Extreme Conditions: Extra caution should be taken when using the product in extreme conditions, including high or low temperature environments, high-pressure water streams, or submersion deeper or longer than the IP67 rating guarantees. Do not use in Scuba Diving or Deep-Water activities. Using the product in these environments could jeopardize sealing mechanisms and no guarantee of waterproofing can be made.
  • Inspect Regularly: Prior to use in underwater or very wet activities, we recommend inspecting the case for cracks, scratches, or other damages that may compromise its water resistance. If cracks, scratches, or other damages are seen, sealing mechanisms could be damaged and no guarantee of waterproofing can be made.
  • Warranty Information: If the IFU is followed and there is no physical damage to the product or excessive wear and tear, and the case still fails to prevent the ingress of water, we will replace your case for free within one year of purchase of the product.
  • Emergency Use: If your pump is not responding for any reason while it’s in the case, in a dry area immediately open the case and interact with your insulin pump as you normally would. 
  • Contact Info: For any product issues, questions, or concerns, please contact info@diassentials.com and we will respond as soon as we can.

 

Limitation of Liability Statement

  • By purchasing and using the DiaShield waterproof diabetic insulin pump case ("Product"), the buyer acknowledges and agrees that Diassentials LLC ("Company") is not liable for any direct, indirect, incidental, special, or consequential damages or losses that may result from the use or misuse of the Product. This includes, but is not limited to, damages to the insulin pump, personal injury, or any other damages related to water exposure or failure of the Product to perform as intended.
  • The buyer understands that the Product is IP67 rated, as verified by a third-party certification, which means when used according to the Instructions for Use (“IFU”) it is protected against dust ingress and immersion in water between 15 centimeters and 1 meter deep for up to 30 minutes. Ensuring the product is clean and used in accordance with the IFU is critical to the waterproofing functionality, and it is the responsibility of the buyer to ensure the product is clean and the IFU is adhered to. The Company makes no warranties or representations beyond this certification and expressly disclaims any liability for the Product's use beyond these conditions.
  • The buyer is responsible for regularly inspecting the Product for any signs of damage, wear, or failure and acknowledges that the water resistance of the Product may diminish over time. The Company is not responsible for any damage to the insulin pump or other items placed within the Product, or any physical harm or inconvenience resulting from damage to the insulin pump due to water exposure or any other cause when the Product is used incorrectly or in conditions exceeding its rated specifications.
  • This limitation of liability applies to the fullest extent permitted by law and survives the warranty period or any statutory period to the contrary. The buyer's use of the Product signifies agreement to these terms and an understanding that the buyer assumes all risks associated with the use of the Product.
  • Diassentials expressly disclaims all warranties, whether express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, other than those expressly provided by the Company.
  • In no event shall Diassentials's total liability to the buyer for all damages, losses, and causes of action exceed the amount paid by the buyer for the Product.

 

DiaShield - Slim Instructions for Use

  1. Place top and bottom units on a secure surface. Lay all latches flat on the surface.
  2. Inspect all sides of the top and bottom unit for cracks, scratches, foreign particles (dust, lint) or other damages that may compromise the cases water resistance. If foreign articles are present or excessive wear and tear is found, full waterproofing cannot be maintained
  3. Clean all gaskets and seals on the top and bottom unit prior to use. Run a lint free or microfiber towel with a small amount of 70% isopropyl alcohol inside of and around all gaskets.
  4. Place insulin pump inside insulin pump compartment within bottom unit.
  5. For full waterproofing capabilities, place a pea sized amount of Vaseline along the insulin tubing track on the bottom unit. It is always recommended to apply Vaseline in situations where the case will be fully submerged or excessive water exposure is anticipated. If Vaseline is not applied prior to use, the case still provides splash protection but will not provide protection when fully submerged for longer periods of time.
  6. Place insulin cartridge tubing inside insulin tubing track within bottom unit.
  7. Rotate luer lock as needed to allow tubing to sit entirely within tubing track. Note: It is critical that the insulin cartridge tubing sits entirely within tubing track. Full waterproofing cannot be maintained if tubing protrudes outside of the tubing track.
  8. Place top unit on top of bottom unit. Align gaskets so that both top and bottom units sit flush on top of one another. Secure together by closing all latches to the top unit. An audible “snap” should be heard for all clips to ensure closure.
  9. Device can be placed in your pocket or secured to a waistband with the back clip.
  10. Insulin Pump can be powered on by pressing the case’s top over-molded button. Outer touch screen allows interaction with insulin pump. It is not recommended to interact with the insulin pump when completely submerged.
  11. To remove the insulin pump from the case, place the case on a secure surface.
  12. Apply outward force to the raised edge on the latches to detach the top unit from the bottom unit.
  13. Apply opposing force to the detachment ridges at either end of the case to separate top and bottom units.
  14. Remove top unit from bottom unit and retrieve insulin pump.
  15. Clean off any Vaseline or moisture on insulin administration tubing and within the case.